Refund policy

RETURNS & EXCHANGES

We do allow returns & exchanges of unworn, unwashed, garments & unopened media within 7 days of delivery.

nexionband.com is not responsible for the shipping costs for exchanges or undamaged returns.

If you would like to return or exchange your order, please email nexioniceland@gmail.com to let us know how you would like to proceed.

Returns and/or Exchanges will need to be shipped to:

We Ship Vinyl
ATTN: BLACKBRAID
Paul Krugerkade 45
2021 BN Haarlem
The Netherland

Cost of return shipping is the customers responsibility for voluntary returns that are not the result of an incorrect or defective item. 

 

RETURNS MUST BE DELIVERED DIRECTLY TO THE WAREHOUSE ADDRESS - RETURNS SENT TO DELIVERY PICKUP POINTS WILL NOT BE ACCEPTED AND WILL BE RETURNED TO SENDER BY THE DELIVERY POINT.
If you are making a voluntary return for which you are buying your own postage; ensure you are using a “Door-to-Door” shipping method. Returns left at pickup-points will not be collected by our warehouse staff and will not be accepted.

*Please note that most of the merchandise is produced in small or limited batches. Therefore we cannot guarantee all sizes of a particular garment will be available for exchange.

*Custom and/or made-to-order items are not eligible for exchange or return unless there is a defect with the product.  

Returns of webstore orders CANNOT be made in-person at concerts.